Unreliable? Unstable? PostalOne!
From the PostalOne Help desk this morning - at this time PostalOne has been down since yesterday afternoon:
“We continue to work this issue and at this point do not have an ETA for when system will be back online. The outage is impacting Postalone, MDR/Mail.dat, Mail.xml, and PostalOne/FAST Ops web service functionality.
We have determined that a critical disk error has occurred. This resulted in a PostalOne database failure. We are in the process of performing a database recovery. At this point we expect that recovery will take an extended amount of time. Sites should follow the business contingency plan during the outage. Once we have an ETA we will provide an update. We apologize for any inconvenience.”
I have posted the contingency plan documents here, as they are nowhere to be found at the USPS site or at RIBBS:
Contingency Plan
Contingency Mail Log
