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Postal Affairs Blog

Last week I posted here http://foxyurl.com/PHn regarding USPS communications issues via the DMM Advisory.  I contacted the folks at the DMM Advisory, and they were able to post the training information listed that I had been looking for.   The second problem was a major issue with misinformation regarding an error on the 8125 Checklist prominently posted at RIBBS, and widely distributed.  Following up on a multitude of complaints, NASML President Norine Butte spearheaded an effort to get the information corrected.  The checklist and instructions out to the field are erroneous, and the USPS has acknowledged the problem and has promised to get a corrected checklist posted, as well as get the information distributed out to the field.

Well, it has been over a week now, and there is every indication that the misinformation is still causing major problems such as mail being held up, and clerks trying to enforce a rule that doesn’t exist - because they haven’t been notified of the correction.  Unnecessary EMIR Reports, Electronic Mailing Information Reports that go to mailers when a problem is found in the field, are flooding in.

We continue to contact USPS HQ daily in an effort to get some movement on this.  A simple note on the RIBBS page with a clarification would take about 30 seconds to accomplish, and would at least act as a stop gap while the checklist is being corrected.  The text could simply read - “If an 8125 form arrives at a destination with the correct FAST Appointment Number - the FAST Scheduler ID is NOT required.  Documentation is currently being updated to reflect and will be posted at a later date”

Both customers and clerks could reference this while the rest of the documentation is updated.  I don’t understand what the difficulty is in getting this accomplished, but it has been an arduous task, one that is still not completed.

If the USPS wants to start using “Flexibility and Speed” as their new mantra, they had better pick up the pace.